Shipping policy

1. Sovereign Operational Hub:
All luxury acquisitions and 1/1 Masterpieces are securely dispatched directly from our primary logistics hub in Nagareyama, Chiba, Japan.

2. Expedited Carriers & 24/7 Monitoring:
To ensure absolute safety and transit prestige, we utilize premium expedited global air carriers exclusively (DHL, FedEx, or UPS). Every sovereign piece is fully insured, priority-tracked, and monitored 24/7 from dispatch in Chiba until documented physical signature confirmation at your door.

3. Proprietary "Bulletproof Omotenashi" Packing:
Every high-value mechanical masterpiece undergoes our proprietary multi-layered shock-absorption armor methodology to guarantee a pristine arrival, embodying the true, unyielding standard of Japanese Omotenashi care.

4. Global Customs & Tier 1 Sanctuary DDP Protocol:
• Tier 1 Sanctuary Territories (United States, Hong Kong, Singapore, UAE, Australia, Japan): All flagship creations dispatched to these select zones operate under our exclusive White-Glove DDP (Delivered Duty Paid) Protocol. Stardust Genesis™ fully absorbs and covers all import customs duties, clearance fees, and international taxes. Your package arrives ready to open, with absolutely zero surprise charges at your door.
• Authorized DDU Territories: For approved private commissions residing outside our select Tier 1 zones, displayed prices do not include statutory import duties or local VAT. For these specific dispatches, customs clearance fees remain the legal responsibility of the buyer.
• Compliance Notice: Embodying strict luxury maison governance, we strictly refuse any requests to undervalue merchandise or declare acquisitions as "gifts" on international customs declarations, as global federal trade regulations strictly prohibit such actions.

"Excellence in Every Detail."